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Category Type Category Type  
Primary Service Primary Service
Secondary Service Secondary Service
Freelance Work
Freelance Work
Service Description Service Description  

Cold Calls, Sales Calls, Outbound and Inbound projects. Have been working both on US and UK campaigns.

Industry Experience Industry Experience  

Having more than 5 years of experience in Call Center industry.

Profile Profile  
Education/Degree/Qualifications/Certificates/Training Education/Degree/Qualifications/Certificates/Training

1) Bachelor of Business Administration                                                             A Grade

Al-Mushriq University of IT, Islamabad, Pakistan. (Accredited from USA)

 2) Associate Degree in Computer Science                                                          CGPA: 3.5

Virtual University of Pakistan


1) Successfully completed American English Language course from Neutral Accent, Frobel’s, Islamabad

 2) Successfully completed Accent Neutralization training course from Neutral Accent, Frobel’s Islamabad

Professional Experience Professional Experience  

1) Regency Communications                                                May 2008 - Sep. 2009

 Home-based CSR

 Worked on different projects including debt consolidation, health service, investment and mortgages etc. 

2) Global Enterprises                                                 Mar. 2005 – May 2008

  Business Development Executive


 ·         Making courtesy/cold/sales calls to customers worldwide

 ·         Have been making cold and sales calls for Maryl Lynch project

 ·         Have been making cold calls for Blue Fire project

 Business Development

 ·         To generate leads for business expansion utilizing online channels.

 ·         Develop bidding and project proposals for various services and solutions.

 ·         Responsible for follow up sales activity.

 ·         Responsible for conducting periodic competitor analysis.

 ·         Managed database for Chambers of Commerce in Middle East

 3) Fastech Solutions                                                                     Sep. 2003 – Feb. 2005


 Have been working on various outbound projects including Mobile Phones, Telecom and appointment making.

Keywords Keywords  
call center agent, csr, customer support representative, customer support executive, home based csr, telesales, telesales rep, call center project, call center campaign, outbound project, inbound project
References References

Fakhar Zaman Awan, PC Club, Peral Continental Hotel, Karachi, Pakistan

Tariq Kayani, Sheridan Computers, Sheridan Mall, Mississuaga, Canada

Azhar Khan, Continental Trading, Texas, USA

Skills Skills 10
Experience Experience
4-7 Hourly Rate Hourly Rate US-$ 15.0 Quote Charge Quote Charge US-$ 200.0
Portfolio Portfolio
  Member Since Member Since Oct 17, 2009
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